How Logan Airport Pickups Work
Boston Logan International Airport (BOS) has four passenger terminals — A, B, C, and E — connected by airport shuttle buses and the Silver Line. Massport does not allow private vehicles to park curbside and wait at any terminal. Your Eagle Eye Rides chauffeur either circles the terminal loop until you text that you are at the curb, or waits inside the arrivals hall with a name sign for meet-and-greet service. Either way, you get a clean, late-model black car, luxury SUV, or Mercedes Sprinter van pulled up within minutes of you being ready.
When you book a Logan Airport car service with us, we capture your flight number, arrival time, and cell phone number. Our dispatcher monitors live FAA data and adjusts your chauffeur's arrival to match your actual landing time. If your flight is two hours late, you do not need to call us — we already know. If you land early, your driver is rerouted to be there when you walk out of baggage claim.
Terminal-by-Terminal Pickup Locations
JetBlue Domestic Arrivals
Primary airline: JetBlue (domestic). Some Delta operations.
Baggage claim level, Door A1. After you collect your bags, walk out through Door A1 on the arrivals level. With meet-and-greet, your chauffeur waits inside the terminal near the JetBlue baggage carousel with a name sign. For curbside pickup, text the driver when you are at Door A1 and they will pull up within a few minutes.
American, United, Alaska & Southwest
Airlines: American Airlines (Gates A1–A12), United and Alaska (Gates B1–B9), Southwest.
Terminal B has two piers (North and South). For American arrivals, use the North side baggage claim; for United, Alaska, and Southwest, use the South side. Your driver confirms which pier you are arriving into based on your flight number and meets you at the corresponding arrivals door. Always text your driver when you have your bags so they can pull into the correct curb lane.
JetBlue, Cape Air & Alaska Arrivals
Airlines: JetBlue (international-capable gates), Cape Air, Alaska Airlines.
Arrivals level, Door C1. Walk out through Door C1 once you have your luggage. Terminal C's curbside gets busy during evening JetBlue banks, so your driver may loop the terminal once or twice before reaching your door. Meet-and-greet inside baggage claim is the most efficient option here.
International Arrivals (All Carriers)
All international arrivals: Lufthansa, British Airways, Aer Lingus, Air France, Emirates, Qatar, KLM, ITA, and others.
Customs exit, Door E1. After clearing U.S. Customs and Immigration, walk through the sliding doors into the arrivals hall. Your Eagle Eye Rides chauffeur will be standing just past the customs exit holding a name sign. For international arrivals we always recommend meet-and-greet — wait times at customs can swing from 20 minutes to 90 minutes, and a chauffeur inside the terminal is the only reliable way to connect.
Step-by-Step: From Booking to Meeting Your Driver
- Book in advance. Reserve your Boston airport car service online or by phone at least 24 hours before landing. Provide your flight number, arrival time, and a working cell number.
- Land at Logan. Turn your phone off airplane mode as soon as the aircraft door opens. Your driver will have already texted you their name, vehicle description, and license plate.
- Collect your bags. Walk to baggage claim. If you checked luggage, this gives your driver time to position at the curb or inside the terminal.
- Text or call your driver. Let them know which door you are standing at (A1, B-North, B-South, C1, or E1). The chauffeur pulls up within minutes.
- Meet and ride. Your driver handles luggage, opens the door, and you are on your way. No app queues, no walking to a rideshare lot.
Curbside Pickup Rules at Logan
Massport prohibits any vehicle from waiting or parking curbside at Logan's terminals. The rules are strictly enforced by State Police and airport operations staff. Your chauffeur handles this in one of two ways:
- Loop and text: the driver circles the terminal loop and pulls into your door when you text that you are at the curb with bags.
- Meet-and-greet: the chauffeur parks in the cell phone lot or short-term garage, walks into the arrivals terminal, and meets you inside with a name sign. They then walk you out to the vehicle.
Most travelers arriving internationally or with significant luggage prefer meet-and-greet because it removes the stress of finding the right door.
Meet-and-Greet Service Explained
Meet-and-greet is our signature service at Logan. When you select it at booking, your chauffeur:
- Tracks your flight in real time, including early arrivals and delays.
- Parks in the terminal garage and walks into the arrivals hall before you land.
- Stands at the designated meeting spot holding a tablet or sign with your name.
- Helps you with luggage and escorts you to the curbside vehicle.
- Includes 60 minutes of free wait time after your flight lands (45 minutes for domestic, 60 for international).
Meet-and-greet is included free of charge on most Logan reservations. It is the single biggest reason travelers choose us over Uber, Lyft, or a taxi — especially for arrivals into Terminal E where rideshare wait times can exceed an hour.
Private Car Service vs. Rideshare Pickup at Logan
Uber / Lyft at Logan
- Walk to a designated rideshare lot, often 10–15 minutes from baggage claim.
- Wait in line with dozens of other travelers during peak hours.
- Surge pricing during storms, holidays, and conventions.
- Driver may cancel if your flight is delayed.
Eagle Eye Rides Pickup
- Curbside or baggage-claim meeting — no walking.
- Reserved vehicle, no waiting in line.
- Flat rate, no surge, guaranteed.
- Flight tracked; driver waits through delays.
Frequently Asked Questions
Where do I meet my driver at Logan Airport Terminal A?
For Terminal A (JetBlue arrivals), your driver meets you at the baggage claim level near Door A1. With meet-and-greet service, the chauffeur waits inside the terminal with a name sign. For curbside pickup, the driver circles the terminal loop and meets you at Door A1 once you have your bags.
Which Logan Terminal handles international arrivals?
All international arrivals at Logan Airport come through Terminal E (the Tom Sasser International Terminal). After clearing U.S. Customs, exit through Door E1 on the arrivals level. Your Eagle Eye Rides driver will be waiting at the customs exit with a name sign for meet-and-greet service.
How does flight tracking work for Logan Airport pickups?
When you book, we attach your flight number to the reservation. Our dispatch system polls live FAA data every few minutes. If your flight is delayed, lands early, or is cancelled, the driver adjusts automatically. You do not need to call us if your flight time changes; we already know.
Can the driver wait curbside at Logan while I grab my bags?
Logan Airport does not allow unattended curbside parking. Your driver circles the terminal loop until you text that you are at the curb with your luggage, then pulls up to your door. For meet-and-greet service, the chauffeur waits inside the terminal so there is no circling required.
What is the difference between curbside pickup and meet-and-greet at Logan?
Curbside pickup means the driver pulls up to the terminal curb when you are ready, faster and slightly less expensive. Meet-and-greet means the chauffeur walks inside the arrivals hall with a name sign, helps with luggage, and escorts you to the vehicle, ideal for first-time visitors, families with bags, or international travelers.
Related Boston Airport Guides
Planning the rest of your trip? Read our complete Logan Airport car service page for vehicle options and flat-rate pricing, the Boston airport car service hub for neighborhood coverage, our Logan Airport to Boston hotels guide for hotel-by-hotel rates, or the Logan Airport car service rates page for a full pricing breakdown.